Simple pricing that grows with your team

Yes. Subscribe to Startup or Enterprise monthly before 10 Feb 2027 and your first 3 months are 50% off: Startup is £14.50 a month, then £29, and Enterprise is £74.50 a month, then £149 (ex VAT). The discount is applied automatically at checkout. Yearly plans keep their two months free instead.

Prices are shown in pounds sterling (GBP) and exclude VAT. VAT is added at checkout where applicable, based on your billing details, and shown clearly on your invoice.

After you sign up you’re taken to Stripe Checkout to pay by card. Secure payment by Stripe — we never see or store your full card details.

Yes. Cancel from Settings → Billing in the portal whenever you like. Your paid features stay active until the end of the period you’ve already paid for, then your workspace moves to the Free plan.

Upgrades take effect immediately and are prorated — you only pay the difference for the rest of the current billing period. Changes are handled by Stripe and shown on your next invoice.

Paying yearly gets you 12 months for the price of 10 — two months free. Startup is £290 a year instead of £348; Enterprise is £1,490 a year instead of £1,788.

A conversation is a new chat started by a visitor through the widget, which creates a ticket. Replies within that conversation don’t count again, however long it runs.

Stripe emails an invoice for every payment, and you can download past invoices from the billing portal. Our data processing terms apply to all customers; Enterprise customers can request a countersigned DPA.